Finding the right home care provider can be a daunting task. After all, you’re inviting a stranger to come into your or your loved ones’ home, and entrusting them with the health and well-being of your family members. In honor of National Home Care and Hospice Month, we hope to help put your mind at ease with these tips on selecting the right home care provider for you:
- Seek out recommendations from professionals as well as other members of the community. Your loved one’s physician should be the first professional you ask, but lawyers and financial advisors might have an idea as well.
- Understand what your liability is, as well as theirs. If you use a nurse’s registry or employment agency, the family may legally be considered the employer. This means you will be responsible for insurance, taxes, workers compensation and other obligations. To avoid this, seek help through a fully licensed home care agency.
- Find out what national agencies they hold affiliation with. Look for names such as the Area Agency on Aging, the Alzheimer’s Association and the National Private Duty Association. If they have a strong presence in the local community, that’s also a good sign.
- Get a feel for how they run their business. How involved do they allow the family to be in the plan of care? Do they allow you to interview potential caregivers? What is their policy on replacing a caregiver who’s not a good fit? What training do their workers receive? How do they keep their caregivers accountable? Will you have the same caregiver each time, or do they come in shifts?
- Ask them for their Patient Bill of Rights. This will give you a good idea of what their policies are, and the responsibilities of the provider, patient and family.
- Monitor your loved one once you do hire an agency. Make sure they’re receiving the proper care, and bring any concerns back to the agency as soon as you see something amiss.
Johns Hopkins Home Care Group is a provider where peace of mind of our patients is a priority. Our staff members are thoroughly screened with background checks prior to joining our team. They are trained and supervised by our management to provide the right care based on YOUR needs. Our goal is to help you and your loved one ease back into a life of as much independence and comfort as possible.
Johns Hopkins Home Care Group offers a variety of home services to help with this process. Also be sure to check out our online catalog to browse for the home medical equipment you may need for your loved ones.